Terms of Service
Please read these terms carefully before using our services
Last updated: November 1, 2025
Service Provider
Opal Thread
Maximilianstraße 35
80539 Munich, Germany
Phone: +49 89 7426 8351
Email: [email protected]
Agreement to Terms
By accessing or using the Opal Thread website and services, you agree to be bound by these Terms of Service. These terms constitute a legally binding agreement between you and Opal Thread. If you do not agree with any part of these terms, please do not use our website or services.
These Terms of Service apply to all visitors, users, and others who access or use our website, as well as to clients who engage our brand strategy and facilitation services.
Permitted Use of Our Services
Acceptable Use Policy
You agree to use our website and services only for lawful purposes. Specifically, you agree not to:
- Violate any applicable local, national, or international law or regulation
- Transmit any material that is unlawful, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable
- Impersonate any person or entity or falsely state or misrepresent your affiliation with a person or entity
- Interfere with or disrupt the website or servers or networks connected to the website
- Attempt to gain unauthorized access to any portion of the website or any other systems or networks
- Use any automated means to access the website for any purpose without our express written permission
Service Access Requirements
To access certain features of our website or engage our services, you may be required to provide accurate and current information. You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account.
Fair Usage Guidelines
We expect all users to interact with our website respectfully and professionally. Excessive requests, scraping, or any behavior that places undue burden on our systems may result in temporary or permanent restriction of access.
Professional Service Engagement
When you engage Opal Thread for brand strategy, facilitation workshops, or related services, specific terms and conditions will be outlined in a separate service agreement. These website Terms of Service complement but do not replace any such agreements.
Our services are provided on a project basis as mutually agreed upon. Service scope, deliverables, timelines, and fees will be defined in individual contracts or statements of work.
We reserve the right to decline service requests that do not align with our expertise, values, or capacity. Initial consultations do not guarantee acceptance of engagement.
Service Availability and Modifications
Website Uptime: We strive to maintain continuous availability of our website but cannot guarantee uninterrupted access. The website may be unavailable during maintenance periods, upgrades, or due to circumstances beyond our control.
Service Modifications: We reserve the right to modify, suspend, or discontinue any aspect of our website or services at any time without prior notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of services.
Geographic Restrictions: While our website is accessible globally, certain services may only be available in specific geographic regions. We make no representation that our services are appropriate or available for use in all locations.
Updates and Changes: We continuously improve our service offerings and website features. Content, pricing, and service descriptions may be updated periodically to reflect our current capabilities and market conditions.
Intellectual Property Rights
Our Content: All content on this website, including text, graphics, logos, images, and software, is the property of Opal Thread or its licensors and is protected by copyright, trademark, and other intellectual property laws.
Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content without our express written permission.
User-Generated Content: If you submit any content to us (such as inquiry forms or feedback), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content for the purpose of providing and improving our services.
Copyright Notices: All trademarks, service marks, and trade names are proprietary to Opal Thread or their respective owners. Use of any marks without authorization is strictly prohibited.
Payment and Billing
For professional services, payment terms will be specified in individual service agreements. Generally:
- Fees are quoted in Euros unless otherwise specified
- Payment schedules typically involve deposits and milestone payments
- Invoices are payable within terms specified in the service agreement
- Late payments may incur additional fees as permitted by law
- All fees are exclusive of applicable taxes unless stated otherwise
Termination of Access
We reserve the right to terminate or suspend your access to our website immediately, without prior notice or liability, for any reason, including violation of these Terms of Service. Upon termination, your right to use the website will immediately cease. Provisions of these terms that by their nature should survive termination will remain in effect.
Governing Law and Jurisdiction
These Terms of Service are governed by and construed in accordance with the laws of Germany, without regard to its conflict of law provisions. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Munich, Germany.
Questions About These Terms?
If you have any questions about these Terms of Service, please contact us:
Email: [email protected]
Phone: +49 89 7426 8351