Privacy Policy
Your privacy matters to us
Effective date: November 1, 2025
Data Controller
Opal Thread
Maximilianstraße 35
80539 Munich, Germany
Phone: +49 89 7426 8351
Email: [email protected]
Our Commitment to Your Privacy
At Opal Thread, we take your privacy seriously. This policy explains how we collect, use, protect, and share your personal information when you visit our website or engage with our services. We believe in transparency and want you to understand exactly what happens with your data.
We are committed to protecting your personal information and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Union.
Information We Collect
Information You Provide
When you interact with our website or contact us, you may voluntarily provide:
- Name and contact information (email address, phone number)
- Company name and professional details
- Messages and communications you send us
- Inquiry details and preferences for our services
Information Collected Automatically
When you visit our website, we automatically collect certain technical information:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our website
- Referring website and navigation patterns
- Cookie data as described in our Cookie Policy
Legal Basis for Processing
We process your personal data based on legitimate interests (to respond to inquiries and improve our services), contractual necessity (when providing services to you), or your consent (for marketing communications and optional cookies).
Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Contact form submissions are typically retained for three years unless you request earlier deletion.
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide information about our services
- To communicate with you about potential collaborations or projects
- To improve our website functionality and user experience
- To analyze website traffic and understand how visitors engage with our content
- To send occasional updates about our services (only with your consent)
- To comply with legal obligations and protect our rights
- To personalize content based on your preferences and interests
Data Sharing and Third Parties
We do not sell your personal information. We may share your data with:
- Service Providers: Trusted partners who help us operate our website and deliver services (such as hosting providers, analytics platforms, and email service providers). These partners are bound by confidentiality agreements.
- Analytics Partners: We use analytics services to understand website usage patterns. These services may collect data about your visit through cookies and similar technologies.
- Legal Requirements: We may disclose information when required by law, court order, or government request, or to protect our rights and safety.
When we share data with third parties, we ensure they maintain appropriate security measures and process data only for specified purposes.
How We Protect Your Data
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
- Secure encryption for data transmission (SSL/TLS)
- Regular security assessments and updates
- Access controls limiting who can view personal data
- Secure backup systems and disaster recovery procedures
- Employee training on data protection and privacy practices
While we strive to protect your information, no method of electronic storage or transmission is completely secure. We cannot guarantee absolute security but continuously work to enhance our protective measures.
Your Privacy Rights
Under applicable data protection laws, you have the following rights:
- Right to Access: Request a copy of the personal data we hold about you
- Right to Rectification: Ask us to correct inaccurate or incomplete information
- Right to Erasure: Request deletion of your personal data under certain circumstances
- Right to Data Portability: Receive your data in a structured, commonly used format
- Right to Object: Object to processing of your personal data for certain purposes
- Right to Restrict Processing: Request limitation of how we use your data
- Right to Withdraw Consent: Withdraw consent for data processing at any time
To exercise any of these rights, please contact us using the information provided on our Contact page. We will respond to your request within the timeframe required by applicable law.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.
International Data Transfers
Our primary operations are based in Germany within the European Union. If we transfer your data outside the EU, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions, to protect your information in accordance with GDPR requirements.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on this page with a new effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.
Questions or Concerns?
If you have questions about this Privacy Policy or how we handle your personal data, please don't hesitate to contact us: